Exmoor Character Cottages wins coveted VisitEngland Rose Award
Minehead, 6th September 2023: Exmoor Character Cottages has won a VisitEngland ROSE Award, recognising accommodation providers across England who provide guests with the warmest of welcomes.
The Awards celebrate establishments, irrespective of their star rating, style or type of accommodation, where the owners, management and employees provide outstanding experiences for their customers. The 100 ROSE Award winners are nominated by VisitEngland’s quality scheme assessors and selected from assessor comments and online feedback from overseas and domestic visitors. The gongs were presented at a lunchtime ceremony in Egham, Surrey on 5th September.
With four gold-rated luxury self-catering holiday cottages in Minehead and Dunster, Lucy and her team welcome up to 1,000 guests every year to Exmoor from the UK and beyond. That’s a lot of guests to care for!
Business owner Lucy Green says: “From the housekeeping to maintenance, gardening and hot tubs, everyone in this small Exmoor business works hard to ensure all guests have what we call a ‘Happy Holiday’. To have our standard of service recognised with this prestigious award from VisitEngland is a very proud moment for all of us. We know how important people’s holidays are – especially at the moment – and we strive tirelessly to help make them special. Guests reward us in return by leaving excellent feedback in our Visitor Books and online, and by booking further stays.”
Since welcoming the first guests back in 2009, Lucy has introduced thousands of visitors to Exmoor, many of whom return to stay at her cottages again and again.
To help guests plan their stay, in 2018 Lucy authored The Little Book of Walks which features 12 local walks along with tearooms, restaurants, pubs, shops and attractions for guests to visit. The book is left for all visitors so they can plan their days out.
Tempted to treat yourself to an Exmoor Escape with us? Check availability and book